Status: service monitor

Real-time service status

Please see status.clarin.eu for a real-time overview and uptime statistics for the central services.

Planned maintenance & current issues

Centre Activity/Issue Contact Start date and time (CET/CEST) End  date and time (CET/CEST) Impact
Leibniz-Institut für Deutsche Sprache (IDS) Internet Service Provider (BelWü) is performing a software upgrade on their routers schonefeld @ ids-mannheim.de 2021-09-30 13:00 2021-09-30 13:30 CLARIN Virtual Collection Registry and all other IDS services will not be available for 10 to 15 minutes in the maintenance window.

If you experience issues with a service provided by or related to CLARIN, please contact us. On the support page you will find the relevant contact information per service.

In case you wish to report expected downtime of a service, you may use this form.

Finished maintenance & resolved issues

2021   

  • 2021-10-04 16:00 - 2021-10-06 10:00
    • Centre: Leipzig
    • Issue: Offline maintenance and server upgrade of CLARIN Monitoring
    • Impact: No availability, including monitoring status pages and notification mails.
    • Status: Completed
  • 2021-09-30 14:00 - 15:00
  • 2021-09-30 13:00 - 13:30
    • Centre: CLARIN ERIC
    • Issue: Component Registry deployment
    • Impact: Availabiltiy of the Component Registry front end and service. validation.
    • Status: Completed
  • 2021-09-15 10:30 - 11:00
    • Centre: CLARIN ERIC
    • Issue: deployment
    • Impact: Availability of vlo.clarin.eu
    • Status: Completed
  • 2021-09-15 09:00 - 11:00
    • Centre: CLARIN ERIC
    • Issue: Curation / linkchecker deployment
    • Impact: Availabiltiy of curation.clarin.eu
    • Status: Completed
  • 2021-09-09 09:00 - 09:30
    • Centre: CLARIN ERIC
    • Issue: Deploy VCR v1.6.4
    • Impact: https://collections.clarin.eu will be unavailable while updating the database and restarting the service.
    • Status: Completed
  • 2021-08-12 10:00 - 12:00
    • Centre: LINDAT/CLARIAH-CZ
    • Issue: Migration to new hardware
    • Impact: The LINDAT/CLARIAH-CZ repository was down during this period for about 15min.
    • Status: Completed
  • 2021-08-06 15:00 - 16:00
    • Centre: ACDH-CH
    • Issue: Driver update
    • Impact: All ACDH-CH services were affected.
    • Status: Completed
  • 2021-05-07 14:00 - 15:00
    • Centre: ACDH-CH
    • Issue: Hardware upgrade
    • Impact: All services dependent on ACDH-CH databases (like ARCHE and Vocabs) were unavailable.
    • Status: Completed
  • 2021-05-05 14:00 - 2021-05-06 16:00
    • Centre: EKUT
    • Issue: DNS update (server migration)
    • Impact: Weblicht and Tundra Shibboleth login with the Tübingen was temporarily not possible.
    • Status: Completed
  • 2021-04-29 8:00 - 16:00
    • Centre: EKUT
    • Issue: Server migration.
    • Impact: WebLicht, Tündra, Germanet-Rover and Northeuralex were possibly temporarily unavailable.
    • Status: Completed
  • 2021-04-22 14:00 - 16:00
    • Centre: CLARIN ERIC
    • Issue: VLO maintenance
    • Impact: The VLO was successfully upgraded to version 4.10.0
    • Status: Completed
  • 2021-03-22 13:00 - 17:00
    • Centre: CLARIN ERIC
    • Issue: DDOS attack on DNS servers
    • Impact: you might not be able to reach *.clarin.eu domains
    • Status: Resolved
  • 2021-02-09 17:00 - 17:15
    • Centre: ACDH_CH
    • Issue: upgrade to v. 5.0.2
    • Impact: Webapp was temporarily not available.
    • Status: Completed
  • 2021-01-31 9:00 - 10:00
    • Centre: ACDH_CH
    • Issue: release upgrade to 5.0.1
    • Impact: Webapp was temporarily not available.
    • Status: Completed
  • 2021-01-29 7:00 - 13:00
    • Centre: EKUT
    • Issue: Software and security updates.
    • Impact: WebLicht, Tündra, Germanet-Rover, Northeuralex, and other related services were unavailable.
    • Status: Completed
  • 2021-01-20 7:00 - 2021-01-21 11:00
    • Centre: CLARINO Bergen Repository
    • Issue: CLARINO Bergen Repository was unaccessible due to hardware failure.
    • Impact: IT department at the University of Bergen has resolved the issue with the data center. CLARINO Bergen Repository is up and running again.
    • Status: Resolved
  • 2021-01-18 12:00 - 13:30
    • Centre: CLARIN ERIC
    • Issue: Virtual Collection Registry maintenance
    • Impact: The Virtual Collection Registry was updated to v1.5.0. Unavailability of the service for about 10-15 minutes.
    • Status: Completed
  • 2021-01-12 12:00 - 12:30
    • Centre:CLARIN ERIC
    • Issue: Component Registry maintenance
    • Impact: The Component Registry including its REST service was not available reliably within this time slot. This temporarily affected processing and validation of CLARIN metadata through the Component Metadata Infrastructure (CMDI).
    • Status: Completed

2020    

  • 2020-11-29 / 2020-12-04
    • Centre:CLARIN ERIC
    • Issue: DNS problems
    • Impact: Our DNS provider was experiencing issues, possibly related with DDOS attacks. While these issues occurred, our services were intermittently unavailable. Users had sometimes to try again after a couple of minutes and the service would respond again.
    • Status: Resolved
  • 2020-12-10 11:00 - 11:30
    • Centre:CLARIN ERIC
    • Issue: VLO deployment
    • Impact: Unavailability of the Virtual Language Observatory (vlo.clarin.eu)
    • Status: Completed
  • 2020-10-19 23:00 - 2020-10-20 12:00
    • Centre:LINDAT/CLARIAH
    • Issue: Backbone network modernization
    • Impact: All LINDAT/CLARIAH-CZ services including repository, udpipe, nametag, translation etc. will be unavailable.
    • Status: Completed
  • 2020-10-15 13:30 - 14:30
    • Centre:CLARIN ERIC
    • Issue: Deployment of VCR v1.4.1
    • Impact: Short period of time of service unavailability in the specified time slot.
    • Status: Completed
  • 2020-10-13 22:00 - 2020-10-14 9:00

     

    • Centre: CLARIN ERIC
    • Issue: Planned maintenance at hosting provider
    • Impact: Intermittent VLO and OAI Harvest Viewer unavailability.
    • Status: Completed
  • 2020-10-07 12:00-14:30

     

    • Centre: EKUT
    • Issue: Emergency power supply tests
    • Impact: WebLicht, Tündra, Germanet-Rover, Northeuralex, all related services will be unavailable
    • Status: Completed
  • 2020-09-22 14:30-15:00

     

    • Centre:CLARIN ERIC
    • Issue: VLO deployment
    • Impact: Unavailability of the Virtual Language Observatory (vlo.clarin.eu)
    • Status: Completed
  • 2020-07-16 13:00-14:00

     

    • Centre:CLARIN ERIC
    • Issue: VLO deployment
    • Impact: Unavailability of the Virtual Language Observatory (vlo.clarin.eu)
    • Status: Completed
  • 09-07-2020 14:00 - 15:00

     

    • Centre:CLARIN ERIC
    • Issue: New VCR (1.4.0) bugfix release
    • Impact: Unavailability of the Virtual Collection Registry (collections.clarin.eu)
    • Status: Completed
  • 26-06-2020 08:00 - 09:00

     

    • Centre: IDS
    • Issue: Upgrade of router on internet uplink
    • Impact: All IDS services will be unavailable, including: Virtual Collection Registry, IDS-Repository and other services hosted at IDS
    • Status: Completed
  • 09-07-2020 05:00

     

    • Centre: LINDAT/CLARIAH-CZ
    • Issue: Power grid upgrades for the whole server building (both server rooms impacted)
    • Impact: The LINDAT/CLARIAH-CZ services (especially translation) might be unavailable during the scheduled period
    • Status: Completed
  • 2020-06-19 11:00 - 11:15

     

    • Centre: CLARIN-ERIC
    • Issue: Component Registry maintenance
    • Impact: Brief unavailiabilty of the Component Registry UI and REST service.
    • Status: Completed
  • 2020-05-08 18:00 - 20:00

     

    • Centre: ACDH-CH
    • Issue: Extending storage space
    • Impact: All services using ACDH-CH central database server affected.
    • Status: Completed
  • 2020-05-08 10:00 - 10:15

     

  • 2020-03-30 05:00 - 08:00

     

    • Centre: IDS
    • Issue: Software update on Internet router
    • Impact: VCR hosting, IDS-Repo and other services of IDS were unreachable. The ISP performed a software update on our router. A downtime of about 10 minutes was expected sometime during the maintenance window.
    • Status: Completed
  • 2020-03-12 14:00 - 14:30

     

    • Centre: CLARIN ERIC
    • Issue: VLO maintenance
    • Impact: Unavailability of service at vlo.clarin.eu
    • Status: Completed
  • 2020-03-09 05:00 - 08:00

     

    • Centre: IDS
    • Issue: Internet-Provider update of routers
    • Impact: VCR hosting, Repo and other services of IDS were unreachable. The provider rebooted the router. A downtime of 15 Minutes was expected at some point in the given time-window.
    • Status: Completed
  • 2020-03-09 16:00 - 16:10

     

    • Centre: CLARIN ERIC
    • Issue: Component Registry maintenance
    • Impact: Brief unavailiabilty of the Component Registry UI and REST service.
    • Status: Completed
  • 2020-02-13 17:00 - 17:30

     

    • Centre: LINDAT
    • Issue: Power outage, replacing UPS
    • Impact: The LINDAT/CLARIN services will be unavailable.
    • Status: Completed

2019

  • 2019-02-13 14:00 - 14:30

     

    • Centre: CLARIN ERIC
    • Issue: Component Registry maintenance
    • Impact: Unavailiabilty of the Component Registry UI and REST service
    • Status: Completed
  • 2019-02-13 11:00 - 11:05

     

  • 2019-01-24 10:00 - 12:00

     

    • Centre: CLARIN ERIC
    • Issue: VLO maintenance
    • Impact: Unavailability of vlo.clarin.eu and/or incomplete data
    • Status: Completed
  • 2019-12-02 13:30 - 2019-12-02 14:30

     

    • Centre: CLARIN ERIC
    • Issue: Component Registry update
    • Impact: Unavailiabilty of the Component Registry UI and REST service
    • Status: Completed
  • 2019-11-18 10:00 - 2019-11-18 10:15

     

  • 2019-11-18 14:00 - 2019-11-18 15:00

     

    • Centre: CLARIN ERIC
    • Issue: Identity provider update
    • Impact: Brief unavailability of the CLARIN Identity Provider.
    • Status: Completed, there was a bit more downtime than expected because of an unexpected issue.
  • 2019-11-14 14:00   2019-11-14 15:00

     

    • Centre: CLARIN ERIC 
    • Issue: Discovery service update  
    • Impact: No downtime is expected.
    • Status: Completed
  • 2019-10-25 10:30 - 2019-10-25 10:45

     

    • Centre: CLARIN ERIC
    • Issue: Server reboot
    • Impact: VCR (collections.clarin.eu) will be briefly unavailable during the reboot.
    • Status: Completed
  • 2019-10-29 23:00 - 2019-10-30 09:00 

     

    • Centre: CLARIN ERIC
    • Issue: Planned maintenance at hosting provider  
    • Impact: Intermittent VLO and OAI Harvest Viewer unavailability.
    • Status: Completed
  • 2019-10-16 23:00 - 2019-10-17 09:00

     

    • Centre: CLARIN ERIC
    • Issue: Planned maintenance at hosting provider
    • Impact: Intermittent VLO and OAI Harvest Viewer unavailability
    • Status: Postponed by hosting provider
  • 2019-10-21 11:00 - 2019-10-21 11:30

     

    • Centre: CLARIN ERIC
    • Issue: VLO deployment 
    • Impact: Unavailability of VLO at vlo.clarin.eu
    • Status: Completed
  • 2019-10-11 08:00 - 2019-10-11 09:00

     

    • Centre: Austrian Centre for Digital Humanities
    • Issue: Database server migration to the new host
    • Impact: All ACDH services will be impacted.
    • Status: Finished
  • 2019-10-10 10:00 - 2019-10-10 10:15

     

    • Centre: CLARIN ERIC
    • Issue: Server reboot 
    • Impact: VCR (collections.clarin.eu) will be briefly unavailable during the reboot.
    • Status: Finished
  • 2019-09-23 11:00 - 2019-09-23 11:15

     

    • Centre: CLARIN ERIC
    • Issue: Reboot because of kernel update
    • Impact: During the reboot collections.clarin.eu was unavailable for approximatley 1 or 2 minutes.
    • Status: Maintenance completed at 11:05 CEST
  • 2019-09-09 10:00 - 2019-09-09 11:00

     

    • Centre: CLARIN ERIC
    • Issue: VLO maintenance
    • Impact: Availability of service at vlo.clarin.eu
    • Status: Maintenance completed at 10:03 CEST
  • 08-08-2019 19:00 - 08/08/2019 19:05

     

    • Centre: OEAW/ACDH
    • Issue: Deployment of release 3.1.1
    • Impact: Unavailability of the curation service during deployment
    • Status: Finished. Curation service is available
  • 01-08-2019 17:00 - 02-08-2019 09:00

     

    • Centre: EKUT
    • Issue: Emergency power supply tests
    • Impact: All services will be unavailable
    • Status: Finished. All services are available
  • 26-07-2019 11:40 - 26-07-2019 12:45

     

    • Centre: CLARIN ERIC
    • Issue: Connectivity issue to main proxy
    • Impact: Most CLARIN services will be intermittently unavailable
    • Status: Issue resolved by hosting provider. All service available again.
  • 26-07-2019 07:00 - 26-07-2019 09:00

     

    • Centre: EKUT
    • Issue: Emergency power supply tests
    • Impact: Services will be temporarily unavailable
    • Status: Finished. All services are available
  • 2019-07-02 14:35 - 2019-08-24 14:35

     

    • Centre: CLARIN ERIC
    • Issue: CLARIN IdP connectivity disrupted
    • Impact: Due to an issue with the metadata, connectivity between the CLARIN Identity Provider (idm.clarin.eu) and the upstream services was disrupted. Connectivity to the central services was promptly restored and updated metadata was published. All other connectivity will be restored as soon as upstream service providers refresh their metadata. This can take up to several hours.
    • Status: Finished. Confirmed that all upstream service providers have refreshed their metadata within the first 24 hours.
  • 2019-07-16 08:00 - 2019-07-16 09:00

     

    • Centre: EKUT
    • Issue: Server reboots for security updates
    • Impact: Services were temporarily unavailable
    • Status: Finished and all services available again
  • 2019-06-21 10:15 - 2019-06-21 10:30

     

    • Centre: CLARIN ERIC
    • Issue: VLO update
    • Impact:Virtual Language Observatory (https://vlo.clarin.eu) will be briefly unavailable.
    • Status: Maintenance finished and all services available again
  • 2019-06-21 10:00 - 2019-06-21 10:15

     

    • Centre: CLARIN ERIC
    • Issue: Server reboot
    • Impact: Virtual Collection Registry (https://collections.clarin.eu) will be briefly unavailable.
    • Status: Maintenance finished and all services available again
  • 2019-06-13 16:00 - 2019-06-13 16:15

     

    • Centre: CLARIN ERIC
    • Issue: Component Registry update
    • Impact:Component registry will be briefly unavailable.
    • Status: Maintenance finished and all services available again
  • 2019-06-11 22:00 - 2019-06-12 09:00

     

    • Centre: CLARIN ERIC
    • Issue: Planned maintenance at hosting provider
    • Impact: Intermittent VLO and OAI Harvest Viewer unavailability
    • Status: Maintenance finished and all services available again
  • 2019-05-28 09:00 - 2019-05-28 12:00

     

    • Centre: CLARIN ERIC
    • Issue: VLO maintenance
    • Impact: Short unavailability and/or session resets at vlo.clarin.eu
    • Status: Services available again
  • 2019-05-18 00:00 - 2019-05-19 23:59

     

    • Centre: ACDH
    • Issue: Physical server migration
    • Impact: Curation Module will be down.
    • Status:Services available again
  • 2019-05-17 10:30 - 2019-05-17 10:45

     

    • Centre: CLARIN ERIC
    • Issue: VCR Restart
    • Impact: Short unavailability of collections.clarin.eu
    • Status: Services available again
  • 2019-05-10 08:19, 2019-05-10 09:41

     

    • Centre: CLARIN ERIC
    • Issue: CESSNET Server Issue
    • Impact: Server issues causing unavailability of the Ce Archive, Nexus, Trac and some infrastructure services.
    • Status: Server is available again and all services are up and running. We are closely monitoring the services for now.
  • 2019-05-06 11:00 - 2019-05-06 11:15

     

    • Centre: CLARIN ERIC
    • Issue: VCR Restart
    • Impact: Short unavailability of collections.clarin.eu
    • Status: Services available again
  • 2019-04-18 08:00, 2019-04-19 07:00

     

    • Centre: ACDH
    • Issue: Physical Migration of Servers
    • Impact: Curation Module will be inaccessible
    • Status: Services available again
  • 2019-04-08 13:30

     

    • Centre: CLARIN ERIC
    • Issue: VLO Restart
    • Impact: Virtual Language Observatory (VLO, https://vlo.clarin.eu) will be briefly unavailable.
    • Status: Service available again
  • 2019-04-08 13:00

     

    • Centre: CLARIN ERIC
    • Issue: VCR Restart
    • Impact: VCR (collections.clarin.eu) is unavailable
    • Status: Service available again
  • 2019-03-25 to 2019-03-26

     

    • Centre: CLARIN ERIC
    • Issue: Redeployment and repopulation of Nexus after compromised container (see below)
    • Impact: Nexus (nexus.clarin.eu) is unavailable
    • Status: Completed
  • 2019-03-25 to 2019-03-26

     

    • Centre: CLARIN ERIC
    • Issue: Nexus container was compromised (as a result of CVE-2019-7238) and has to be restored. Other services on the same CESNET host have not been affected but were disabled during the investigation and recovery process.
    • Impact: Interrupted availability of services at:
      catalog.clarin.eu
      nexus.clarin.eu
      office.clarin.eu
      trac.clarin.eu
      trac.clarin.nl
      cmdi.clarin.eu
      svn.clarin.eu
    • Status: Issue resolved, Nexus is still to be redeployed and populated.
      Note that we have no indication whatsoever that any service or data was actually impacted, nor any malware propagated, other than that a cryptocurrency miner being installed within the affected container. We will recover the pre-compromised state.
  • 2019-03-26 10:30

     

  • 2019-03-19

     

    • Centre: CLARIN ERIC
    • Issue: VLO reinitialisation
    • Impact: Short unavailbilty of vlo.clarin.eu en incrementel reappearance of data
    • Status: Completed
  • 2019-03-15

     

    • Centre: ÖAW-ACDH
    • Issue: Planned maintenance - server update
    • Impact: curate.acdh.oeaw.ac.at - all data will be available again after restart
    • Status: Maintenance finished and all services available again
  • 2019-03-13 22:00

     

    • Centre: CLARIN ERIC
    • Issue: Planned maintenance at hosting provider
    • Impact: Intermittent VLO and OAI Harvest Viewer unavailability
    • Status: Maintenance finished and all services available again
  • 2019-03-13 7:50 - 11:26

     

  • 2019-03-08 19:00 - 19:30

     

    • Centre: ACDH
    • Issue: Curation Module: deployment of version 2.3
    • Impact: Curation module web-app not available during restart
    • Status: Completed
  • 2019-03-05 11:00 - 11:30

     

    • Centre: ACDH
    • Issue: Server restart due to docker problem
    • Impact: Curation Module will be inaccessible
    • Status: Completed
  • 2019-02-28 13:30 - 14:30

     

    • Centre: CLARIN ERIC
    • Issue: VLO deployment
    • Impact: The Virtual Language Observatory will be unavailable for some time during the maintenance window
    • Status: Completed
  • 2019-02-25 09:00 - 10:00

     

    • Centre: CLARIN ERIC
    • Issue: VCR deployment
    • Impact: The Virtual Collection Registry will be unavailable for some time during the maintenance window
    • Status: Completed
  • 2019-02-18, 10:00 - 10:45

     

    • Centre: CLARIN ERIC
    • Issue: Connectivity issues to clarinvm    
    • Impact There seem to be network issues at one of our hosting providers. Their support team has been informed and we are waiting for a response. Several services, included the Component Registry, office.clarin.eu and trac might be unavailable or hard to reach.
    • Status: Network issues have been resolved. All service should be available again.
  • 2019-02-13, 10:00    

     

    • Centre: EKUT (Tübingen)
    • Issue: software updates on servers caused by CVE-2019-5736
    • Impact: All EKUT services. Normally the update should not affect the availability of the services, but if the software update does not work as planned all services will be down. In the worst case this will take a few hours to solve.
    • Status: Services running
  • 2019-02-04, 13:31

     

    • Centre: ACDH
    • Issue: Server issues
    • Impact: DH Course Registry and Curation Module are unavailable
    • Status: Services running stabily

2018

  • 2018-12-12 09:49 - 11:40

     

    • Centre: CLARIN ERIC
    • Issue: Discovery Service does not show identity providers
    • Impact: No federated login possible via discovery.clarin.eu
    • Status: Cause (bug) found and addressed
  • 2018-12-07 15:00 - 15:30

     

    • Centre: CLARIN ERIC
    • Issue: VLO maintenance
    • Impact: Availability of vlo.clarin.eu
    • Status: Task completed, service operational
  • 2018-11-19 11:00 - 12:00

     

    • Centre: CLARIN ERIC
    • Issue: Component Registry maintenance
    • Impact: Availability of Component Registry
    • Status: Tasks completed, service operational
  • 2018-10-26 10:00 - 13:00

     

    • Centre: CLARIN ERIC
    • Issue: vlo.clarin.eu host maintenance
    • Impact: Availability of all services running at vlo.clarin.eu
    • Status: Tasks completed, service operational
  • 2018-09-20 13:00 - 15:00

     

    • Centre: CLARIN ERIC
    • Issue: VLO maintenance
    • Impact: Availability of vlo.clarin.eu
    • Status: Task completed, service operational
  • 2018-09-18 10:00 - 11:00

     

    • Centre: CLARIN ERIC
    • Issue: Discovery Service new release
    • Impact:A couple of minutes of downtime is expected for discovery.clarin.eu.
    • Status: Task completed, service operational.
  • 2018-09-17 10:00 - 11:45

     

    • Centre: CLARIN ERIC.
    • Issue: HAIP maintenance.
    • Impact: No downtime expected. However during the maintenance window, browser sessions might expire unexpectedly, with potential impact on: www.clarin.eu, trac.clarin.eu, centres.clarin.eu. Make sure you have saved any edit on this services prior to the maintenance window. Generally it is not advised to schedule important work during this window.
    • Status: Task completed.
  • 2018-08-09 19:00

     

    • Centre: CLARIN ERIC.
    • Issue: Maintenance on the CLARIN identity managment host.
    • Impact: CLARIN identity provider (user.clarin.eu, idm.clarin.eu) will be unavailable. Login into any CLARIN service provider using this indentity provider will not be possible as well as login to www.clarin.eu and trac.clarin.eu.
    • Status: Task completed.
  • 2018-08-07 21:00

     

    • Centre: CLARIN ERIC.
    • Issue: Maintenance at hosting provider
    • Impact: Our hoster will be performing maintenace. One or more reboots are expected. Affected services: VLO production instance, OAI harvest viewer
    • Status: Task completed.
  • 2018-05-09 21:00

     

    • Centre: CLARIN ERIC.
    • Issue:Maintenance at hosting provider
    • Impact: Our hoster performing maintenace. Multiple reboots are expected. Affected services: alpha vlo instance, beta vcr instance and vlo mapping service
    • Status: Task completed.
  • 2018-05-03 10:30:00

     

    • Centre: CLARIN ERIC.
    • Issue: VLO maintenance
    • Impact: Production VLO at vlo.clarin.eu will be unavailable
    • Status: Task completed.
  • 2018-04-30 14:00:00

     

    • Centre: CLARIN ERIC.
    • Issue: VLO maintenance
    • Impact: Production VLO at vlo.clarin.eu will be unavailable
    • Status: Task completed.
  • 2018-04-18 00:00:00

     

    • Centre: CLARIN ERIC.
    • Issue: Some services affected by a distrusted certificate in google chrome
    • Impact: idm.clarin.eu, vlo.clarin.eu, catalog.clarin.eu/ds/ComponentRegistry and other service would show a certificate warning in chrome v66+.
    • Status: All certificates have been replaced.
  • 2018-03-12 09:00

     

    • Centre: LINDAT/CLARIN.
    • Issue: Hardware update, infrastructural changes ( + other lindat services)
    • Impact:The repository might be unaccessible for longer period, other services (e.g. fcs, udpipe,...) are expected to be unavailable only briefly.
    • Status: Completed, repository is available again.
  • 2018-03-01 14:00

     

    • Centre: CLARIN ERIC.
    • Issue: New release of the CLARIN identity Provider.
    • Impact: idm.clarin.eu will be unavailable for a short amount of time.
    • Status: Completed.
  • 2018-02-05 14:00 - 14:30

     

    • Centre: CLARIN ERIC.
    • Issue: VLO maintenance.
    • Impact: vlo.clarin.eu will be unavailable for a short amount of time.
    • Status: Maintenance finished, vlo.clarin.eu available again.
  • 2018-01-11 10:00 - 16:00

     

    • Centre: CLARIN ERIC
    • Issue: VPs updates accross the infrastructure to mitigate SPECTRE and MELTDOWN.
    • Impact: Unavailability of services during reboots.
    • Status: Updates applied and services are up and running.
  • 2018-01-10 21:00 – 2018-01-11 09:00

     

    • Centre: CLARIN ERIC
    • Issue: Security updates.
    • Impact: VLO unavailable.
    • Status: Maintenance finished.
  • 2018-01-08 14:00 – 2018-01-08 14:05

     

    • Centre: CLARIN ERIC
    • Issue: VLO maintenance.
    • Impact: VLO unavailable.
    • Status: Maintenance finished.

2017

  • 2017-12-11 10:00 – 2017-12-11 10:00

     

    • Centre: CLARIN ERIC
    • Issue: VLO maintenance.
    • Impact: VLO unavailable.
    • Status: Maintenance finished.
  • 2017-11-02 14:00 – 2017-11-02 16:00 

     

    • Centre: CLARIN ERIC
    • Issue: VLO maintenance.
    • Impact: VLO unavailable.
    • Status: Maintenance finished.
  • 2017-10-11 23:00 – 2017-10-12 09:00

     

    • Centre: CLARIN ERIC
    • Issue: Server maintenance.
    • Impact: VLO unavailable.
    • Status: Maintenance finished.
  • 2017-10-02 17:18 – 2017-10-06 17:51

     

    • Centre: CLARIN ERIC
    • Issue: Expired backend certificate.
    • Impact: www.clarin.eu was unavailable.
    • Status: Certificates have been renewed and the website is available again. Procedures will be implemented to prevent this from happenening in the future.
  • 2017-10-02 11:00 – 2017-10-02 15:00

     

    • Centre: CLARIN ERIC
    • Issue: Migration of trac and svn to new host
    • Impact: No access to trac.clarin.eu and svn.clarin.eu while the DNS records are updating.
    • Status: Migration finished, DNS records are updating.
  • 2017-09-13 22:00 – 2017-09-14 02:00

     

    • Centre: Språkbanken
    • Issue: Building extension
    • Impact: The aggregator is unavailable during this period
    • Status: Up and running
  • 2017-09-12 14:00 - 15:00

     

    • Centre: CLARIN ERIC
    • Issue: Component Registry maintenance
    • Impact: Component Registry REST service and front end unavailable
    • Status: Up and running
  • 2017-08-10 15:00 - 16:00

     

    • Centre: CLARIN ERIC
    • Issue: VLO maintenance
    • Impact: VLO availability
    • Status: Up and running
  • 2017-07-25 14:00 - 15:00

     

    • Centre: CLARIN ERIC
    • Issue: Component Registry maintenance
    • Impact: Component Registry REST service and front end unavailable
    • Status: Up and running
  • 2017-08-01 7:00 - 10:45

     

    • Centre: CLARIN ERIC
    • Issue: Networking issues at hosting center
    • Impact: Intermittent connectivity to discovery.clarin.eu
    • Status: As of 9:08 the backend giving issue has been removed from the load balancer rotation, solving the intermittent connectivity issues. As of 10:45 the backend has been put back into the rotation after issues have been resolved at the hosting center. Service shoud be working without issues again.
  • 2017-07-14 10:00 - 11:00

     

    • Centre: CLARIN ERIC
    • Issue: VLO upgrade    
    • Impact: Production VLO at vlo.clarin.eu will be unavailable
    • Status: VLO has been upgraded and is up and running again
  • 2017-06-21  07:00 - 08:00

     

    • Centre: CLARIN ERIC
    • Issue: Activation of new MPCDF firewall system    
    • Impact: The following services will be unavailable: idm.clarin.eu, discovery.clarin.eu, idp.clarin.eu, centres.clarin.eu, alpha-vlo.clarin.eu, beta-vlo.clarin.eu.
      Consequently it will not be possible to login to CLARIN services using the CLARIN : "clarin.eu website account (New)" nor "clarin.eu website account (Old)"
      Status: Scheduled
  • 2017-05-08 14:00 - 15:20

     

    • Centre: CLARIN ERIC
    • Issue: Migration of VPS    
    • Impact: During the migration of the VPS discovery.clarin.eu will be unavailable for about 1 minute.
      Status: VPS has been migrated and services are available again.
  • 2017-05-02 11:00 - 13:00

     

    • Centre: CLARIN ERIC
    • Issue: System maintenance    
    • Impact: Services unavailable during reboots
      Status: Half of our services have been updated and rebooted. Other half delayed because of an issue. New announcement will follow when maintenance is scheduled.
  • 2017-05-01 10:00

     

    • Centre: CLARIN ERIC
    • Issue:  Component Registry maintenance
    • Impact: Component Registry will be unavailable
      Status: Update installed and service available.
  • 2017-04-06 09:00

     

    • Centre: CLARIN ERIC
    • Issue: Update of the vlo
    • Impact: The production VLO at vlo.clarin.eu will be unavailable for some time
    • Status: Update installed and service available.
  • 2017-02-22 21:00 - 2017-02-23 10:00

     

    • Centre: CLARIN-PL
    • Issue: Maintenance of power lines
    • Impact: All CLARIN-PL services will be unavailable, inlcuding the validator.
    • Status: Services online
  • 2017-02-28 07:58 CET - 2017-02-28 9:00 CET

     

    • Centre: CLARIN ERIC
    • Issue: CLARIN Identity Provider gives a gateway timeout error after pressing the authenticate button.
    • Impact: Login via the CLARIN Identity Provider is not working.
    • Status: Issue has been resolved and login is working again.
  • 2017-02-17 10:00 CET - 2017-02-17 11:00 CET

     

    • Centre: CLARIN ERIC
    • Issue: Component Registry maintenance
    • Impact: Component Registry REST service and UI
    • Status: Service updated and running
  • 2017-01-30 15:45:00 CET - 2017-01-30 18:00:00 CET

     

    • Centre: IDS
    • Issue: Replacement of firewall cluster
    • Impact: Virtual Collection Registry (VCR) and all IDS services will be offline
    • Status: Firewall replaced, services available
  • 2017-01-23 9:00 CET - 2017-01-23 14:00 CET

     

    • Centre: CLARIN ERIC
    • Issue: Deployment of new  version of the Component Registry
    • Impact: The Component Registry will not be available and/or read-only
    • Status: Service updated and running
  • 2017-01-20 16:00 CET - 2017-01-20 17:00 CET

     

    • Centre: IDS
    • Issue: Maintenance on central network equipment
    • Impact: The Virtual Collection Registry (VCR), IDS-Repository and other IDS hosted services will be unavailable
    • Status: Services up and running

2016

  • 2016-12-21 13:00 CET - 2016-12-21 14:00 CET

     

    • Centre: CLARIN ERIC
    • Issue: Migration of VPSes in hosters backend
    • Impact: A server reboot is required, www.clarin.eu, dev-www.clarin.eu  and discovery.clarin.eu will be unavailable during the reboot.
    • Status: All VPSes have been migrated and all service are up and running again.
  • 2016-12-21 8:30 CET - 2016-12-21 10:30 CET

     

    • Centre: CLARIN ERIC
    • Issue: VLO deployment
    • Impact: The production VLO will be unavailable for a short period (estimated 5-20 minutes) during this time slot.
    • Status: Deployment finished
  • 2016-12-14 10:00 CET - 2016-12-14 12:00 CET

     

    • Centre: LINDAT/CLARIN    
    • Issue: Moving to new hardware
    • Impact: If everything goes as planned the downtime should be minimal; if not access to repository (LRT Inventory) and other services (such as FCS) will be limited.
    • Status: Up
  • 2016-11-16 10:00 CET - 2016-11-16 12:00 CET

     

    • Centre: LINDAT/CLARIN
    • Issue: Kernel upgrade
    • Impact: LINDAT/CLARIN repository (incl. LRT inventory) and related services might be unavailable during this time. A maintenance page will be presented.
    • Status: Up
  • 2016-11-10 12:00 CEST - 2016-11-10 13:20 CEST

     

    • Issue: Update for www.clarin.eu website
    • Impact: During this maintenance a new setup of the underlying infrastructure will be deployed; expected downtime of www.clarin.eu will be approx. 30-40 minutes. This will reduce future downtime during maintenance. 
    • Status: update has been applied. Everything should work as expected.
  • 2016-11-01 10:45 - 14:00

     

    • Issue: Synchronisation issue between the user.clarin.eu interface and the backend server.
    • Impact: New accounts and password changes are not effectuated. Existing accounts still work.
    • Status: Issue solved, new accounts and password changes are effectuated normally again.
  • 2016-10-25 to 2016-10-27

     

    • Issue: Firewall change prevents mails to be delivered at @lists.clarin.eu mailing lists
    • Impact: mails to @lists.clarin.eu mailing lists are delayed or refused
    • Status: Issue solved, mailing lists are working again
  • 2016-10-26: 23:00 CEST to 2016-10-27 9:00 CEST

     

    • Issue: scheduled maintenance including reboot by hosting provider for the machine running the VLO.
    • Impact: During the reboot vlo.clarin.eu will be down
    • Status: Maintenance complete, reboot finished, vlo is available again.
  • 2016-10-20 11:40 CEST to 13:31 CEST

     

    • Issue: parts of the eduGAIN metadata feed are missing - see report of the eduGAIN issue
    • Impact: DK, EE, IT, UK federations not available in discovery service
    • Status: issue is solved
  • 2016-10-13 13:00 CEST to 14:15 CEST

     

    • Issue: Updates for www.clarin.eu
    • Impact: During this time the website can be temporarily unavailable.
    • Status: maintenance finished
  • 2016-10-06 15:00 CEST to 16:20 CEST

     

    • Issue: maintenance of the ePIC version 1 at GWDG
    • Impact: During the maintenance the registration of new PIDs prefixed by the 11858-prefix won’t be possible. The resolution, however,  won’t be affected since it is covered by the mirrors within the ePIC consortium.
    • Status: maintenance finished
  • 2016-09-01 12:10 GMT+2 to 12:15

     

    • Issue: inknown issue with a lock held a on file on ems04.mpi.nl.
    • Impact: administrators received failure reports, SAML metadata batches not being updated.
    • Status: resolved.
  • 2016-09-01 10:23 CEST to 10:33 CEST

     

    • Issue: Unkown issue at one of our hosters.
    • Impact: Several services unavailable: discovery service, identity provider, center registry, vlo alpa and beta.
    • Status: All services appears to be reachable again. We are waiting for a response from the hoster.
  • 2016-09-01 19:00 CEST to 2016-09-02 9:00 CEST

     

    • Issue: Issue with the network and storage system at one of our hosters which caused a reboot. Some services failed to start properly.
    • Impact: Due to the failure to start some services, various services where unavailable. This includes: Component registry, nexus and docker registry.
    • Status: All services are properly running again.
  • 2016-8-19 9:00 CEST to 2016-08-22 17:00 CEST

     

    • Issue: Issues with the DNS hosting of clarin.eu.
    • Impact: delayed delivery of mails to @clarin.eu mail addresses.
    • Status: The DNS issue have been resolved.
    • Note: only if you recevied an explicit email that your message was not delivered the receiving end did not get the mail. Otherwise, the mails will be delivered after all.
  • 2016-8-10 9:00 to 11:00 CEST

     

    • Maintenance: at CESNET combined with Component Registry upgrade.
    • Impact: Various service can become unavailable. This includes: Component registry, nexus and docker registry.
    • Status: maintenance finished and Component Registry successfully upgraded.
  • 2016-08-04 10:00 to 10:15 CEST

     

    • Maintenance: VLO 4.0.1 deployment.
    • Impact: Production VLO will be briefly unavailable.
    • Status: Deployment succesfully finished.

  • 2016-07-08 VLO Deployment finished

  • 2016-06-21 10:00-13:20 Maintenance to the server behind the Component Registry (catalog.clarin.eu), CE archive (office.clarin.eu) and Maven repository (nexus.clarin.eu).

  • 2016-06-21 10:00-12:00 Maintenance to the component registry (preparation of CMDI 1.2)

  • 2016-5-17 20:30-2016-5-18 Migration of the vlo VM to another datacenter

  • 2016-05-04 12:15-15:30 CLARIN website migration: https-only without redirect, still in readonly

  • 2016-05-04 9:00-12:15 CLARIN website migration from UU to TransIP data centres, deployment of containers

  • 2016-04-18, VLO maintenance completed. Deployed verion 3.4.1.

  • 2016-02-23 10:00. Clarinvm; SAN Maintenance finished.

  • 2016-02-27 4:45 - 11:00: disk space issues on ems04 {infra,trac,user,stats,svn}.clarin.eu

  • 2016-02-23 10:00. Clarinvm; SAN Maintenance finished.

  • 2016-02-23 15:00. System reboot for discovery.clarin.eu and idp.clarin.eu host

  • 2016-02-18 24:00 VLO server has been rebooted in order to apply a security patch

  • 2016-02-16 09:00-10:00. Component registry 2.0.0 has been deployed.

  • 2016-02-09 09:00-17:00. The www.clarin.eu website has been migrated.

  • 2016-02-06 09:00 - 17:00. The medium voltage distribution has been replace at the BBAW.

  • 2016-02-2 09:00 - 12:00, Docker daemon on idp1-clarin has been upgraded. The CLARIN IDP has been briefly unavailable.

  • 2016-01-28, optimization of the Component Registry has been succesfully finished.

  • 2016-01-20, MPCDF Maintenance has been finished. All services should be up and running again. The IDP and discovery service have not been affected by this maintenance.

  • 2016-01-11 10:45, idp1-clarin has been restarted.CLARIN discovery service and identity provider are available again, underlying issue does not seem to be resolved

2015

  • 2015-12-28 IDP has been upgraded to version 3.1.2, dockerized and the user interface has been restyled.

  • 2015-12-17 IDP upgrade has been rolled back due to unforeseen issues which require a metadata change. Since this increases the impact of this upgrade a new upgrade plan will be sent around as soon as possible.

  • 2015-11-16 One host (trac.clarin.eu) unavailable, login issues for www.clarin.eu, synchronisation issues for user.clarin.eu due to problems with a new SSL certificate that proved to be incompatible with an LDAP server (09:00-19:00). Problems have been resolved and services are available again.

  • 2015-10-12 Downtime catalog.clarin.eu (Mon Oct 12 15:35:00 - 16:27:00 CEST 2015) most likely due to hardware issues (SAN disk). Problems have been resolved and services are available again.

  • 2015-10-09 Downtime catalog.clarin.eu (Fri Oct 9 10:36:08 - 11:27:00 CEST 2015) due to hardware issues (SAN disk). Problems have been resolved and services are available again.

  • 2015-08-19 Finished migration of the ComponentRegistry to its new host.

  • 2015-08-27 Official new location for vlo: https://vlo.clarin.eu. Redirects from the old location to the new location have been activated.

  • 2015-8-13 Migration of the discovery service (discovery.clarin.eu) to new server completed.

  • 2015-04-05 04:17:21 CEST - 2015-04-06 11:13: all services on catalog.clarin.eu unavailable (VLO, Component Registry, CLARIN IdP). Our apologies for the inconvenience.

2014

  • 2014-11-26 17:00

     

    • Issue: Due to a problem with loading the German SAML stream, the German Identity Providers are currently unavailable in the aggregated SAML metadata and the CLARIN discovery service
    • Impact: German users cannot use their organisational login
    • Expected duration: the cause has been solved in the morning of Tursday (2014-11-27, 10:45 CET) but from then on it can take several hours before all Service Providers are again in sync
    • Note: to prevent issues like this in the future, we will work on additional local caching of the national SAML files

  • 2014-11-26 11:42: issue 2014-11-26 17:00 follow-up

    • Issue: The source of the error was an unintended change that led to a misconfiguration on CLARIN ERIC's side, which caused an expired version of the DFN-AAI SAML metadata to be loaded, and then filtered out in our SAML metadata publications. In addition, we found and resolved the issue that updates to the SVN version of the SAML metadata about SPF SPs had not been correctly synchronized since about a week.
    • Preventive measures: the risk of similar misconfigurations leading to silent loading of expired metadata or synchronization to a wrong location has been reduced. We are currently considering minimizing the validity window of the SAML metadata published by us to stimulate more frequent reloading of SPF SAML metadata by SPs. Furthermore we intend set up a system so that we are automatically notified of similar disruptions.

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